Terms & Conditions

Domain Ownership

The website www.joananovo.com (“Site”) is owned by the company Joana Novo, Unipessoal Lda. (“Joana Novo”), holder of the unique registration and legal person number 516 015 206.

For any clarification related to the Site or these Terms and Conditions of Use (“Terms”), you can contact Joana Novo via the following email: joana@joananovo.com.

Object and Scope of Application

These Terms establish the rules for accessing and using the Site, including all its subpages, and apply to visitors to the Site (“Users”).

Use of the Site implies free, express and unreserved acceptance of these Terms by Users.

The Site provides its Users with general information about the services provided by designer Joana Novo.

Access to the Website

Joana Novo reserves the exclusive right, at any time, to suspend, partially or totally, access to the Website, especially in management, maintenance, repair, alteration or modernization operations, and to close, definitively or temporarily, partially or completely, at any time, the Site.

User Access

The User will access the Website for the exclusive use of services and functionalities that are in accordance with these Terms. You are prohibited from undertaking any means that allow you to illegally and abusively access Joana Novo’s computer system, in particular with the aim of disrupting its functioning, introducing, modifying or deleting content made available therein, causing damage of any nature to the Website or Joana Novo, introduce any type of computer virus, harmful software and/or worms onto the network and access the personal data of other users.

Changes to Services and Content

Joana Novo reserves the right, at any time and without prior notice, to update, modify, add and/or eliminate, partially or completely, the services and/or graphic, textual, multimedia information, photographs, images, videos or any other digital file format available on the Site (“contents”).


Joana Novo may provide links to pages of other entities. These sites do not belong to, are not operated or controlled by Joana Novo, and therefore Joana Novo is not responsible for, approves or in any way supports or subscribes to the content of these sites, nor of the sites linked to or referred to in them. The use of these links is the sole responsibility of the Users.


Joana Novo will not be responsible for errors that may occur due to system irregularities or failures (temporary or permanent) of the Website. Joana Novo will not be responsible for any damages resulting from improper use or the impossibility of using the Site.

Accuracy of Contents and Exclusion of Warranties

Joana Novo will take whatever steps it considers reasonable to ensure that all content available on the Site is accurate and up to date. However, the use and reading of the contents of this Site is exclusively at the User’s own risk and the Site is made available as is.

Joana Novo does not provide any guarantees, express or implicit, regarding the use of the Website and the materials contained therein. Joana Novo excludes any warranty, express or implied, of accuracy or quality and any warranty, express or implied, of fitness for any particular purpose or of non-infringement of third party rights and assumes no responsibility for any errors, inaccuracies and/or omissions in the content available on the Website.

Intellectual and Industrial Property Rights

The User acknowledges that the contents of the Site are protected by intellectual property rights and is obliged to respect such rights.

The rights to texts, images, graphics, sound and animation and all other information and the way in which they are graphically represented on the Site, including brands, logos and symbols, as well as the layout and structure of the Site are the property of Joana New or used with your permission.

The User is not authorized to transmit, publish, modify, copy, sell, use or distribute, in any way, the texts, images or other information contained on this Site without prior written authorization from Joana Novo. The use of brands and logos on this Site, as well as the availability of materials on the Site, do not grant, nor can they be interpreted as granting, permission to Users to use, directly or indirectly, such brands, logos or materials.

Processing of Personal Data

Joana Novo protects the privacy of Website Users. Browsing through this Site does not necessarily imply the provision of personal data.

However, Joana Novo provides, through this Website, online contact forms, scheduling business consultancy sessions and subscription to newsletters. Completing it implies the provision of personal data, which will be used in accordance with the terms set out in the Privacy Policy available on the Website.

Validity of Terms

If any part or provision of these Terms is unenforceable or in conflict with applicable law, the validity of the remaining parts or provisions will not be affected.

Change of Terms

Joana Novo reserves the right, at any time and without prior notice, to change, add, update or eliminate, partially or completely, these Terms.

The User must periodically consult the page of these Terms to confirm whether any updates or changes have been made.

The use of the Site, after the introduction of any changes or additions, constitutes express and unreserved acceptance of the new Terms.

Applicable law

The Website and the contents available on it are subject to Portuguese legislation. Any dispute arising therefrom will be regulated by Portuguese law and will be settled by the Judicial Court of the District of Lisbon, with express waiver of any other dispute.

Questions and Suggestions

If you have any questions or suggestions about these Terms, you can contact Joana Novo via the following email: joana@joananovo.com.

Date of last update

January 31, 2024.

Privacy Policy

Joana Novo respects the privacy and rights of holders of personal data collected in connection with the use of the website www.joananovo.com (“Site”), acting in accordance with the provisions contained in the General Data Protection Regulation ( “GDPR”) and other applicable legislation.

The provision of personal data by users of the Website (“Users”) implies knowledge and express, free and unequivocal acceptance of the conditions contained in this Privacy Policy.

This Privacy Policy is complemented by the Terms and Conditions of Use.

This Privacy Policy identifies the person responsible for processing the User’s personal data, for what purposes the personal data may be used, how they are treated, with whom they are shared, for how long they are kept, as well as the ways to contact the person responsible for processing personal data and exercising their rights.

Identification of the Person Responsible for Processing Personal Data

Users’ personal data will be processed by the company Joana Novo, Unipessoal Lda. (“Joana Novo”), holder of the unique registration and legal person number 516 015 206, whose contact email is: joana@joananovo.com.

Collection and Processing of Personal Data

Personal data is considered to be any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.

Access to the Website does not imply the provision of personal data by the User. However, the use of certain features of the Website implies the provision of personal data by the User.

Purposes of Processing Personal Data

Personal data will be processed solely for the following purposes:

(i) Contact form: personal data will be processed, with the User’s consent, to manage the contact established and provide clarifications and information requested by the User;

(ii) Session scheduling: personal data will be processed, with the User’s consent, for the purposes of scheduling a business consultancy session requested by the User;

(iii) Newsletter subscription: personal data will be processed, with the User’s consent, for the purpose of sending newsletters to the User;

(iv) Subscription to updates: personal data will be processed, with the User’s consent, for the purpose of sending relevant communications and information to the user.

User Rights

The User may request, at any time, access to personal data concerning them, as well as their rectification, deletion, limitation of their processing, portability of their data or opposition to their processing.

The User will also be able to obtain confirmation of the personal data that is being processed, and a copy of the data being processed will be made available, if requested.

The User is also guaranteed the right to, through the aforementioned means, withdraw their consent to the processing of data for the indicated purposes, without, however, invalidating the processing carried out up to that date based on the consent previously given.

To exercise any of the rights referred to above, the User must submit a written request to the following contact: joana@joananovo.com.

Conservation of Personal Data

The personal data collected is processed in strict compliance with applicable legislation. Personal data will be stored in accordance with the respective purposes and respecting the applicable legal deadlines. Therefore, and whenever there is no specific legal requirement, the data will be stored and preserved only for the appropriate period and to the extent necessary for the purposes for which they were collected, except if the right to opposition, right to erasure or if the User withdraws consent.

Communication of Personal Data to other Entities

Joana Novo may transmit your personal data:

(i) When using other entities to provide certain services, as this provision of services may imply access, by these entities, to your personal data. Any subcontracting entity of Joana Novo will process the User’s personal data, in the name and on behalf of Joana Novo, under the strict obligation to follow its instructions and the terms of the subcontracting agreement signed;

(ii) To third parties, in compliance with legal obligations or court/administrative orders.

In any of the situations mentioned above, Joana Novo will take all appropriate measures to ensure the effective protection of personal data.

Security and Confidentiality

Joana Novo makes its best efforts to protect Users’ personal data against unauthorized access. Using, for this purpose, security systems, rules and other procedures, in order to guarantee the protection of personal data and prevent unauthorized access to data, improper use, disclosure, loss or destruction.

However, the transmission of information via the Internet is not completely secure, so it is not possible to absolutely guarantee the security of information transmitted through this Site. It is the Users’ responsibility to guarantee and ensure that the devices and equipment used to access the Site are adequately protected against harmful software, computer viruses and worms.

Joana Novo guarantees the confidentiality of all data provided by Users, not selling, distributing or otherwise making User data commercially available to any third parties.

Change to Privacy Policy

Joana Novo reserves the right, at any time, to update or change this Privacy Policy.

The User should periodically check this page to confirm whether any updates or changes have been made.

Issues and Exercise of Rights

If you have any questions or wish to exercise any of the aforementioned rights regarding the processing of your personal data, please send an email to: joana@joananovo.com.

Date of last update

January 31, 2024.

Cookies Policy

Cookies are small text files that identify the User’s device whenever they visit this Website. Cookies themselves do not identify the individual User, only the device used. Cookies are not used to collect personal data.

This Website uses cookies that improve performance, security and experience, allow faster and more efficient browsing, determine the number of visits to the Website and eliminate the need to repeatedly enter the same information. In this way, Joana Novo can provide a more personalized and tailored service to Users.

All browsers allow the User to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser. The User can configure cookies in the “options” or “preferences” menu of the browser.

The cookies used on this Site can be classified as follows:

(i) Essential cookies: These are cookies necessary for the Website to function correctly and for the User to access specific areas of the Website.

(ii) Functionality cookies: These are cookies that allow the User’s preferences to be saved when they visit the Website. This way, it is not necessary to personalize the Site each time you visit it.

(iii) Analytical cookies: These are cookies that analyze the way Users use the Website, allowing us to know the most popular pages, monitor the Website’s performance and understand possible error messages on the Website.

(iv) Third-party cookies: These are cookies sent to the User’s terminal equipment from equipment or domain managed by other entities. Cookies do not store the User’s personal data, uniquely identifying the User’s browser and internet device.

Date of last update

January 31, 2024.